Privacy Policy

Privacy Policy
Privacy Policy Admasay@s16888 March 16, 2025

Welcome to Masayo Beauty Clinic. At Masayo Beauty Clinic , we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or engage with our services.

Information We Collect

We may collect and process the following information about you:

Personal Information

  • Name, address, phone number, email address.
  • Medical history, treatment records, and health-related information.
  • Credit card details, billing address, and other financial information.

Contact Information

Health Information

Payment Information

Automatically Collected Information

Website usage data:

  • Details about your visit, including URLs, clickstream data, products viewed or searched for, page response times, download errors, length of visits to pages, interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.

How We Use Your Information

We use the information we collect for the following purposes:

Medical Services

  • Providing medical services and treatment.
  • Maintaining accurate medical records.
  • Communicating with you about your health, appointments, and treatment plans.

Administrative and Financial Purposes

  • Processing payments and insurance claims.
  • Managing our operations effectively.

Marketing and Communications

  • Providing information about services you request.
  • Notifying you about changes in our services.
  • Optimizing website content for better user experience.

Disclosure of Your Information

We may share your personal information with:

Third Parties

  • Healthcare professionals and specialists involved in your care.
  • Insurance companies and relevant entities for processing claims and payments.
  • Government or regulatory bodies as required by law.

Service Providers

  • Companies and individuals who assist us in services such as payment processing and IT support.

Data Security

We implement appropriate security measures to protect your information in line with this privacy policy. Your data is stored securely, and any payment transactions are encrypted.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.

Your Rights

You have the right to:

  • Access your personal data.
  • Correct any inaccuracies or incomplete information.
  • Request deletion of your personal data.
  • Object to processing of your personal data.
  • Request restriction of processing of your personal data.
  • Request transfer of your personal data to another party.
  • To exercise these rights, please contact us using the details provided below.

Changes to Our Privacy Policy

We may update our privacy policy periodically. Any changes will be posted on this page. Please check back frequently to stay informed about updates or changes.

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For Appointment

Phone: ‪+60 10‑831 3120
masayokl@stemcellfirst.com.my

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Our Location

B-G-01, Marc Residence, No. 3, Jalan Pinang, 50088 Kuala Lumpur, WP Kuala Lumpur.

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Quick Access

Aesthetic Treatments
Facial and Skin Treatments
Hair Growth and Removal

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